Critiques on dashboards: valid or not?
Keywords
No Thumbnail Available
Authors
Issue Date
2022-07-05
Language
en
Document type
Journal Title
Journal ISSN
Volume Title
Publisher
Title
ISSN
Volume
Issue
Startpage
Endpage
DOI
Abstract
Nowadays, companies often use different performance measurement systems to measure and monitor their various performance indicators. Often these indicators are presented to management in the form of a dashboard. These dashboards are often criticized by their users. Using previous literature regarding dashboards, the Balanced Scorecard and its critiques as a foundation, a survey amongst Vereniging van Register Controllers VRC (2022) is conducted to examine whether these critiques can be justified. In this study, analyses will be drawn to see whether current dashboards support decision-making within companies. The results show that current dashboards do support decision-making and the critiques are given on dashboards cannot be justified.
Keywords: Dashboards, “Beyond Dashboards”, Balanced Scorecard, Controllers, CFOs
Description
Citation
Supervisor
Faculty
Faculteit der Managementwetenschappen