The link between digital assessments and candidates´ assessment experiences

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2020-07-01

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en

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The study at hand investigated the differences between face-to-face and virtual assessment procedures on organizational attraction and test motivation moderated by test anxiety, procedural justice, and trust in technology. The study was conducted within a HR-department of a large, international telecommunication organization. Twenty participants conducted a face-to-face assessment center and fifty-four participants took part in a virtual assessment center. Afterwards, both conditions filled in an online questionnaire. Moderation analyses revealed non-significant links between the assessment mode on test motivation and organization moderated by test anxiety. But a moderation effect for procedural justice on organizational attraction was found in the virtual assessment center. Further linear regression analyses revealed a non-significant link between trust in technology and organizational attraction and test motivation. Implications for future research concerning generalizability of the results and testing the relationship in non-crisis times are suggested. Keywords: Assessment center, test-taking motivation, organizational attraction, test anxiety, procedural justice, trust in technology

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Faculteit der Sociale Wetenschappen

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