The Negative Contribution of Proactive Work Behaviour on the Quality of Work in Hospitals
| dc.contributor.advisor | Verels, L. | |
| dc.contributor.author | Huisman, Ryan | |
| dc.date.issued | 2024-06-26 | |
| dc.description.abstract | Recently, the quality of work of healthcare workers has become more important in the healthcare sector. Even though rising in importance, the top-down approach of hospitals has mostly resulted in a decrease in the quality of work for healthcare workers. The bottom-up approach of proactivity has led to a rise in the quality of work in hospitals, but does proactivity also have negative contributions? How does proactive work behaviour contribute negatively to the quality of work within hospitals? In this qualitative research, 11 healthcare workers have been interviewed. The interview questions focused on how healthcare workers showed proactive work behaviour and how proactive work behaviour contributed negatively to their quality of work. The primary data was analysed using the Gioia method and cycling through data and relevant literature, avoiding exclusive reliance on only literature or data. Analysis showed that there are negative contributions from proactive work behaviour. Especially proactive work behaviour activities as “taking charge” and “individual innovation” resulted in higher workload and more pressure which would lower the quality of work for healthcare workers. Other activities such as “voice” and “problem prevention” also showed some negative contributions but were not found as often and clearly. | |
| dc.identifier.uri | https://theses.ubn.ru.nl/handle/123456789/17265 | |
| dc.language.iso | en | |
| dc.thesis.faculty | Faculteit der Managementwetenschappen | |
| dc.thesis.specialisation | specialisations::Faculteit der Managementwetenschappen::Master Business Administration::Organizational Design & Development | |
| dc.thesis.studyprogramme | studyprogrammes::Faculteit der Managementwetenschappen::Master Business Administration | |
| dc.thesis.type | Master | |
| dc.title | The Negative Contribution of Proactive Work Behaviour on the Quality of Work in Hospitals |
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