Soft skills effect on organizations. How does learning and development of soft skills enable fostering responsible organizations?

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2020-07-16
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en
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The purpose of this research is to explore how teaching and developing soft skills foster responsible organizations. Being responsible organization means to work towards enhancing social goals, minimizing the negative side effects and enabling human being to live fulfilled life. Organizations are motivated by different reasons to act responsible such as following contingent goals, complying with the law or/and because it is the right thing to do. Organizations use different methods to train those socio-emotional behavioural traits and their spread in the organization starts from individual level and move upwards through group level to reach organizational level. Since any behavioural trait can pretty much be named soft skill, to make this study attainable I focus on exploring two dimensions of those skills namely communication and teamwork. I am conducting qualitative research and taking inductive approach of analysis. My empirical findings suggest that learning and development of soft skills affect the responsibility by: increasing the individual responsibility of the members of organizations; increase their involvement in responsibility practices; and helps employees better serve the community.
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Faculteit der Managementwetenschappen