Team cultural intelligence and team innovative work behavior: The impact of team size and team tenure within multicultural teams

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2020-06-25
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en
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Purpose – In today’s world of rapid globalization, multicultural teams are common. Multicultural teams can bring innovation, but can also create barriers such as miscommunication or conflicts. Cultural intelligence may be of great help within these multicultural teams. The purpose of this research is to further investigate the relationship between team cultural intelligence (CQ) and team innovative work behavior (IWB). Meanwhile, team tenure and team size are examined as explanatory variables and moderators. Methods – This research developed a conceptual model to demonstrate the relationships between team CQ, various forms of team tenure, and team size on team IWB under the moderators of the various forms of team tenure and team size. The chosen research method is a questionnaire. To test the conceptual model, a questionnaire was distributed among multicultural teams working within different international organizations. Results – The results indicate that team CQ positively influences team IWB. Moreover, collective team tenure seems to positively influence team IWB. Conclusion – Having exposed a positive influence of team CQ and collective team tenure on team IWB, scientific implications and managerial implications are discussed. Keywords team cultural intelligence, team innovative work behavior, team tenure, team size, multicultural teams
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Faculteit der Managementwetenschappen