The Digitalization-Autonomy Paradox: Investigating the Moderating Role of Psychological Safety

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2025-06-19

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en

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This research explores how digitalization influences autonomy, while specifically examining the moderating role of psychological safety. By applying work design theory alongside organizational learning theory, the study aims to contribute to conflicting findings in the existing literature on whether digitalization promotes or constrains autonomy. Utilizing cross-sectional data from the European Working Conditions Survey (EWCS), the analysis was carried out through hierarchical multiple regression. Contrary to the initial assumptions, the analysis identified a positive association between digitalization and autonomy. Psychological safety was also found to both have a significant and positive influence on autonomy; however, this influence weakened marginally at increased levels, suggesting the presence of a curvilinear effect. Additionally, psychological safety moderated the digitalization-autonomy relationship, though this moderation occurred only among employees exposed to the highest degrees of digitalization. Overall, the findings imply that digitalization has the potential to strengthen autonomy when managed effectively, while psychological safety remains a vital condition for preserving autonomy in digitally advances workplaces. This study contributes to the theoretical understanding of digital work environments and offers practical implications for organizations striving to align digital innovation with supportive workplace conditions.

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Faculteit der Managementwetenschappen

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