Accents and perceptions in medical communication: Impact of doctor accents in English and patient personality on the perceived competence, trustworthiness and comprehensibility.
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2024-06-07
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en
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This study aimed to investigate to what extent the English speaking doctors with a Standard British accent, an Ukrainian accent and a French accent differ with regard to the listeners’ perceptions of their competence, trustworthiness and comprehensibility. This study also investigated whether the personality of the participants had an effect on their perceptions. The listeners had to fill in a questionnaire, where they had answers questions regarding the audio fragment that they had listened to of an English doctor with a native or non-native accent. From the results we can conclude that the standard British English speaking doctor is perceived as more competent, trustworthy and comprehensible than the Ukrainian accented English speaking doctor and the French accented English speaking doctor. Additionally, certain personality traits of the listener can influence their perception of a doctor’s trustworthiness, regardless of whether the doctor has a native or nonnative accent.
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