The effect of hand gestures on perceived competence, likability and hirability in online job interviews.
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2022-08-25
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en
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Abstract
The COVID-19 pandemic has accelerated the traditional, offline communication environment toward a digital, online environment, resulting in many job interviews now taking place online. Previous studies have shown that candidates are assessed more negatively when they converse in online job interviews compared to face-to-face conversations, potentially caused by the absence or poor visibility of nonverbal communication. In order to contribute to the existing knowledge on this topic, the current study focused on the effect of hand gestures (iconic, beat, and no gestures) on perceived competence, likability, and hirability in online job interviews. This study used a between-subjects design, and 129 participants were shown a 2-minute job-interview between a candidate and a recruiter via Zoom. The video either consisted of iconic, beat, or no hand gestures. Perceived competence, likability, and hirability were
measured through a questionnaire at the end of the experiment in Qualtrics. The results of this study showed no significant effect of types of hand gestures (iconic, beat, an no gestures) on perceived
competence, likability, and hirability, therefore rejecting the hypotheses of this study. The findings shed new light on the influence of hand gestures on perceived competence, likability, and hirability in an online job interview context.
Keywords: Nonverbal communication, hand gestures, competence, likability, hirability, job interviews,
online conversations
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