The role of job autonomy in job crafting engagement among nurses

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2022-06-20
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en
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Aim: This explorative qualitative research aims to understand how perceived job autonomy facilitates versus hinders job crafting engagement among nurses. Background: The hospital environment has been rapidly changing in response to massive uncertainty and unpredictability in the health care sector, which could negatively affect nurses’ job attitudes towards their jobs. Job crafting can act as a strategy to retain and attract nurses in these uncertain and unpredictable times. Methods: A qualitative explorative research design was adopted, where 13 nurses, who work in Dutch hospitals, were interviewed using semi-structured interview protocols. Template analysis was applied for data analysis. Results: Nurses perceived high levels of job autonomy regarding the operational level, which facilitates job crafting engagement. Nurses perceive having the freedom and opportunity to align their work with their preferences and needs and handle job demands. Nurses perceive a lack of job autonomy concerning the tactical and strategic organizational aspects, which hinders engagement in job crafting. Nurses perceive they do not have the freedom to modify aspects of their work and are not capable of dealing with job demands. In addition, nurses have no freedom to decide with whom to work, which can be stressful. Conclusion: Perceiving high levels of job autonomy facilitates job crafting engagement among nurses since they have the freedom and opportunity to make their work their own and deal with job demands. Perceiving a lack of job autonomy hinders engagement in job crafting among nurses since they have no freedom to match their work with their preferences and needs. Implications for Nursing Management: It is recommended that the management of hospitals create an attractive environment where there are freedom and opportunities for nurses to shape a work environment that enables nurses to perform better while maintaining standard healthcare procedures.
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Faculteit der Managementwetenschappen