Paradoxical Tensions and Responses in Last-Mile Logistics Ecosystems

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2021-07-05
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en
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As managerial and academic interest in sustainable development grows, organisations face new challenges in implementing feasible solutions to address environmental, financial, and social concerns. For distribution chains, ‘last-mile’ solutions have been devised by academics and practitioners alike to address sustainability in logistics systems. This paper, through the perspectives of multiple stakeholders within last-mile logistics ecosystems, seeks to explore tensions that are intrinsically paradoxical and responses to them that could potentially lead to sustainable solutions in the last mile of logistics chains. This study affirms paradox theory as a valid lens through which to view interorganisational collaborations and elucidates the most predominant drivers toward vicious cycles which create barriers to long-term sustainability in last-mile logistics ecosystems.
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Faculteit der Managementwetenschappen