Team Cultural intelligence in virtual student teams at Radboud University Nijmegen A quantitative study to explore the moderator role of team cultural intelligence within the relationship between team knowledge sharing, team trust and virtual team performance
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2021-10-07
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en
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Abstract
Today, the increasingly diverse mix of global virtual teams in organizations has led to a strong focus on the role of cultural intelligence. While there are still some gaps in the literature regarding the under-studied concept of team cultural intelligence (CQ), the focus of business leaders and researchers has shifted towards this new concept due to the globalization trend.This research aimed to fill some of these gaps in the literature regarding the moderator role of team CQ and its effects on virtual team performance through a deductive-quantitative approach. The results show that knowledge sharing, team trust, and team CQ are significant predictors of virtual team performance among virtual student teams at Radboud University and ultimately positively influence team performance. Strikingly, however, team CQ neither moderates the relationship between knowledge sharing and team performance nor does team trust and virtual team performance. Future research may be helpful to reveal the intervening role of team CQ through mediation between variables. Altogether, related scientific and
managerial implications can be derived from these findings regarding the training of
intercultural student teams and future research opportunities to delve deeper into the context of cultural intelligence.
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Faculteit der Managementwetenschappen