Investigating the FinTech ecosystem: A Technological Innovations Systems (TIS) study using System Dynamics
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2021-07-01
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en
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Although FinTech innovations are argued to foster financial market efficiency, financial inclusion and contribute to the Sustainable Development Goals set by the United Nations, FinTech innovations only slowly diffuse over time. This indicates that a technological innovation system (TIS) needed for widespread development, diffusion, and utilization of FinTech innovations has not been fully established yet. For this reason, this study uses the TIS approach in combination with qualitative system dynamics (SD) modelling to investigate the FinTech ecosystem and to identify systemic drivers and barriers for FinTech TIS development. This study finds that participation in FinTech support programs created by governmental regulators should not be taken for granted. Governmental regulators lack technical knowledge about FinTech activities which is needed in order to change existing financial market regulations in favour of FinTech entrepreneurs. Consequently, regulators use these support programs to acquire this technical knowledge but this study shows that the demand for and effectiveness of support programs will only decrease over time. This indicates that it only becomes more difficult for regulators to change existing financial market regulations to foster FinTech development. However, the future for FinTech innovations looks bright once the TIS around FinTech innovations has been fully established. Furthermore, this study shows that the long-term battle for relevance and scale in the financial market will be between financial incumbents and cross-sectoral technology players. FinTech start-ups currently seem to have their 15 minutes of fame, but this will only last until their capabilities have been fully absorbed by these financial incumbents and cross-sectoral technology companies.
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Faculteit der Managementwetenschappen