Strategic alliances in the Dutch personal injury industry. A qualitative study about the success factors of cross-sector strategic alliances.
Keywords
Loading...
Authors
Issue Date
2021-05-27
Language
en
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
Dutch personal injury victims may subsequently fall victim to poor representation due to insufficient measures for high-quality representatives and a lack of information. DLR is expected to play a coordinating role to counter this problem of secondary victimisation by strengthening its quality system, the Register Letselschade, which is based on collaborations between NPOs from different sectors. The aim of this research is to study how the success factors of strategic alliances can optimize cross-sector strategic alliances between NPOs in the Dutch personal injury industry in order to strengthen the Register Letselschade and thus prevent secondary victimisation. Semi-structured interviews (N=20) were conducted to answer this research question. Alliance networks, resource interdependence and compatibility are found factors that have a direct and positive influence on the success of cross-sector strategic alliances between NPOs in the Dutch personal injury industry. No new success factors were found compared to existing theory. The results show that relational capital might directly influence cross-sector strategic alliances’ success in this industry. It also shows that alliance networks and compatibility might indirectly influence cross-sector strategic alliances’ success in this industry through relational capital. This study therefore provides sufficient grounds for further research into these relationships
Description
Citation
Supervisor
Faculty
Faculteit der Managementwetenschappen