Diagnosing the structure of De Gouden Leeuw: A qualitative study

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2018-02-22

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en

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De Gouden Leeuw is a Dutch health institution that has been facing organizational problems as a result of its growth. In particular, the managers have been facing problems. This research diagnoses to what extent the problems of the managers are caused by the organizational structure. This study has entailed practice-oriented research of a qualitative nature. This study is a diagnostic research, and offer De Gouden leeuw insight into relevant problems and their causes. Document analysis, participative observations and semi- structured interviews are executed, to gather data on the structure of De Gouden Leeuw. The results indicate that the problems of the managers are related to the quality of work and the quality of working relations. These problems are at least partially caused by the organizational structure. The values of the production structure were low, but the values of the control structure of De Gouden Leeuw were high, indicating that the managerial problems are caused by the control structure. On this basis, it is recommended that the De Gouden leeuw should amplify the regulatory potential of the managers.

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Faculteit der Managementwetenschappen