The influence of steering committees on structural changes in hospitals to improve quality of work life

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2024-07-11

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en

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This study examines the contribution of the steering committees in facilitating structural changes within hospitals to enhance the quality of work life (QWL) for healthcare professionals. Given the complex and demanding nature of hospital environments, structural changes are imperative to address issues related to efficiency, safety, and patient care quality. This research specifically explores how steering committees contribute to these changes by focusing on a case study of Radboud University Medical Centre's "Fit for the Future" structural change. By using qualitative interviews with healthcare professionals as data collection method, the study investigates their experiences and perceptions regarding the contribution of the steering committee within the structural change and how it improves their quality of work life. The findings highlight the critical components of an effective steering committee, including appropriate characteristics, human resources, intervention technology, and intervention structure. The study underscores the importance of practical skills and operational knowledge among committee members, alongside their theoretical expertise. By emphasizing the need for targeted training and development, the research offers valuable insights for managers aiming to implement successful structural changes. Moreover, the study addresses the broader implications for improving nurses' QWL, which is vital for attracting and retaining staff in a sector grappling with significant workforce shortages. Through a thorough analysis of the experiences at Radboudumc, this thesis contributes to the existing literature on organizational change and healthcare management, providing actionable recommendations for enhancing the effectiveness of steering committees in driving structural reforms.

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Faculteit der Managementwetenschappen