The Influence of Performance Measurement Systems on the Behavior of Teachers in the Netherlands
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2022-08-09
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en
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Over the last decades, the quality of the Dutch educational system continuously decreased. At the same time, through the rise of New Public Management (NPM), performance measurement systems became more important in the public sector. In previous research, it has been suggested that the primary goal of using performance measurement systems is to improve the quality of an organization. Consequently, the teachers, who are at the core of the Dutch educational system, are subjected to the use of performance measurement systems. Previous research indicates that the implementation of performance measurement systems, rewards and punishments attached to performance measurement systems, and personal consequences individuals experience through the use of performance measurement systems can significantly affect the behavior of individuals. In this research, semi-structured interviews have been conducted with eight participants to investigate what the influence of performance measurement systems is on the behavior of Dutch secondary school teachers. The results of those interviews show that Dutch secondary school teachers rarely receive any feedback from their superiors. Furthermore, no direct rewards or punishments are attached to the use of performance measurement systems in the Dutch educational system. So, a teacher's behavior is barely influenced by the use of performance measurement systems.
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Faculteit der Managementwetenschappen