“From local roots to global personality at work” The predictive ability of Multicultural Personality, Foreign Language Mastery and Job satisfaction on Dutch employees working internationally oriented vs national oriented jobs in The Netherlands

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2023-07-13

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en

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This thesis explores the relationship between the traits of the Multicultural Personality Questionnaire (MPQ), Foreign Language Mastery (FLM) and Job Satisfaction (JS) and their predictive ability for distinguishing group membership (international-oriented vs national-oriented) among Dutch employees in two organisations located in the Netherlands. Data was collected through surveys administered to employees with an international-oriented (N=36) and national-oriented (N=41) job. The findings reveal that from the five dimensions of the MPQ, only the dimension Open-mindedness exhibited the ability to distinguish the employees’ group membership. International-oriented employees demonstrated higher levels of self-assessed Open-mindedness compared to their national-oriented counterparts. However, the predictive ability of other MPQ and foreign language mastery on group membership was not significant. Nevertheless, regardless of the company's orientation or job role, Dutch employees in both groups exhibited average foreign language proficiency in more than one foreign language, suggesting a general trend of foreign language abilities across organisations. Moreover, the study explores the relationship between MPQ and JS in each group. The results indicate that Emotional Stability predicts job satisfaction for both international-oriented and national-oriented employees. Based on the evidence found in this research, drawing a profile for potential employees grounded solely on multicultural personality and foreign language mastery is not possible. Furthermore, this study concluded that these factors were not strong predictive elements for group membership. Nevertheless, future research should be conducted dedicated to the factors influencing employee orientation and job satisfaction and consider additional variables that may contribute to a comprehensive understanding of these relationships besides the MPQ and FLM.

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Faculteit der Letteren