Control and trust within an inter-organizational relationship in the public sector (A&C)

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2017-08-17

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en

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Many researchers have studied control and trust within inter-organizational relationships. Despite the extensive literature on this subject, there seems to be less of a focus on inter-organizational relationships within the public sector. Therefore, studies have called for more research as well as expanding the subject by focusing on networks of relationships, in which multiple parties are involved. As a result, the aim of this research was to provide insight into the relationship between control and trust in an inter-organizational relationship with multiple parties in the public sector. The research focused on the following research question: How do control and trust relate to each other in an inter-organizational relationship between multiple parties in the public sector? The topic was studied by conducting qualitative research at a collaboration between 7 municipalities. In total 8 people from multiple parties were interviewed. Results indicate that the relationship between the multiple parties in the inter-organizational relationship is characterized by trust and not by control. This conclusion is in contrast with what has been found in the limited amount of research on this topic. However, this research has shown that the relationship can be based on trust, which can be attributed to how the collaboration comes into being.

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Faculteit der Managementwetenschappen

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