The Relationship Between Supervisor Feedback Environment and Perceived Learning Organization Culture
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2020-07-02
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en
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Abstract
The rapidly changing world requires organizations to be able to quickly adapt to new
circumstances to maintain a competitive advantage. Fast adaptation calls for continuous learning
(e.g. accelerated by feedback to enhance employees’ performance) which is accomplished by creating
a learning organization. To do so, it is important to know how feedback can contribute to
organizational learning. This study examined the relationship between supervisor feedback
environment and learning organization culture. I conducted a cross-sectional survey study among 120
respondents and analyzed the data using a regression analysis. The results indicated that an
established supervisor feedback environment heightens the likelihood of a learning organization
culture being in place. Additionally, giving high- quality feedback heightens the chance of
establishing a stronger learning culture. Hence, an established feedback environment is required to
enhance organizational learning and especially feedback quality should be improved in companies
that want to become a learning
organization.
Keywords: feedback environment, learning, organization, culture, supervisor
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Faculteit der Sociale Wetenschappen