The relation between self-efficacy and job performance
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2021-07-29
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en
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Abstract
This master thesis aims to provide knowledge about the relation between the factors of self-efficacy and job performance and how these factors affect self-efficacy, job performance, and the possible relation between self-efficacy and job performance. This research started from a constructed model about the relation between self-efficacy and job performance based on the existing literature, using System Dynamics Theory to analyze this concept. The relation between self-efficacy and job performance has been researched by performing in-depth semi-constructed interviews with different employees at Karel de Grote College, using verbatim transcriptions and open, axial, and selective coding to analyze the gathered data. The results showed that self-efficacy and job performance have no direct relation with one another. The relation between self-efficacy and job performance runs through the different factors within the systems of self-efficacy and job performance. The different factors of self-efficacy and job performance turned out to have more relations with other factors than what was originally interpreted from the existing literature. Especially task performance, social persuasion, and stress turned out to have multiple relations within the gathered data. The analysis resulted in an updated model based on the gathered data. This research concludes that the relation between self-efficacy and job performance runs through the different factors within these systems and self-efficacy and job performance only have an indirect relation. However, it was found that the different factors of self-efficacy and job performance majorly affect each other and the relation between self-efficacy and job performance. Managers can use the knowledge of this research to influence the self-efficacy of their employees and indirectly improve the overall job performance of their workforce. In future research there could be looked into how self-efficacy levels compare between multiple high schools. This research could help to more specifically investigate what practices improve the self-efficacy of the employees and how this may directly improve job performance.
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Faculteit der Managementwetenschappen