SMART CITIES: COLLABORATION IS KEY. An explorative study on the development of network resources in smart city projects in the Netherlands
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2019-07-01
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en
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Since the last decade, the interest in smart city projects has grown increasingly, however many projects face challenges upscaling, many related to the collaborative nature of smart city projects. Based on technological innovation system theory, a possible solution could be the development of network- and system resources. Therefore, an exploratory study is done on the development of particular network resources expected to stimulate the upscaling in smart city projects. Based on innovation literature, such as transition management, strategic niche management and technological innovation system theory, enriched with literature on network management, the following resources are expected to stimulate upscaling: shared vision, trust, shared knowledge, external relationships and user engagement. A qualitative multiple-case study design is used for studying the subject. Twelve interviews were held within eight smart city projects in five different cities in the Netherlands as well as with three smart city experts. The findings showed that even though the projects were diverse in nature, the development of network resources was comparable and showed many similarities. A theoretical framework was built on the development of network resources in smart city projects. Future research can validate or enrich the theoretical framework.
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Faculteit der Managementwetenschappen