The difference in communication styles of male and female managers based on the perception of the employees.

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2017-06-12

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en

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More women occupy managerial positions today than in the past. Nevertheless, women still are treated differently than men on the working floor. Research has shown that men and women have different styles of leadership. However, whether male and female managers differ in communication styles in organizations has yet to be investigated. This study design examined whether the sex of the employee and that of the manager influences the perception of the communication of the manager. The results of the study showed that male and female managers did not differ as much as was expected. The most unexpected result was that employees felt that female managers showed their emotions less often than male managers. Additionally, female employees rated managers nicer than male employees did. Similarly, employees that had a manager with the same sex found that the manager reflected more often than employees that had managers with the opposite sex. These results show that the prejudice that male managers are ‘better’ than female managers is not correct. This study rather demonstrates that there is a very small difference between the way male and female employees perceive communication with managers.

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Faculteit der Letteren