Balancing innovation and scaling on the microlevel in social sector organizations for maximizing social impact

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2024-10-10

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en

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This study explores how social sector organizations (SSOs), and for-profit organizations balance innovation and scaling. Performing a qualitative analysis of interviews from both types of organizations, the research identifies key criteria for prioritizing innovation and scaling initiatives, the impact of resource constraints on decision-making, and effective strategies for balancing these efforts. The findings reveal that financial viability drives scaling decisions, while mission alignment is central to prioritizing innovation. However, resource constraints, particularly financial and human limitations, often force organizations to prioritize scaling proven solutions over pursuing riskier innovation efforts. Key strategies include the use of structural ambidexterity, meaning separate teams for innovation and scaling, and process ambidexterity, meaning the integration of both processes in one team. While these strategies help balance short-term operational efficiency with long-term innovation goals, the study acknowledges that there are limitations in sample size and sector focus, suggesting the need for broader future research across diverse organizational and personal contexts. The research provides valuable insights for SSO managers on optimizing the balance between innovation and scaling in potentially resource-constrained environments, offering practical strategies for maintaining social impact and sustainable growth.

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Faculteit der Managementwetenschappen