A gap between System Theory and Practice in the Healthcare sector
| dc.contributor.advisor | Achterbergh, J | |
| dc.contributor.author | Gerdsen, Kim | |
| dc.date.issued | 2018-06-28 | |
| dc.description.abstract | This master thesis explores the relationship between the structure of general hospitals and the autonomy level of elderly patients and family companions. The focus is on value-adding-process and solution shop quasi-flo2w. Quasi-flows are flow structures designed over traditional functional departments. Autonomy is the level of participation and involvement in the medical decision-making process. The central research question: What is the relationship between value-adding-process and solution shop quasi-flow structures of general hospitals and the autonomy level of elderly patients and family companions? The aim of the research is twofold; a theoretical exploration of the relationship between quasi-flows and the autonomy level, and furthermore an empirical research of the theoretical expectations. The research is performed by a comparative case study in a general hospital. Qualitative and quantitative methods are used. Results show that the quasi-flows result in moderate values for the parameters of De Sitter (1994;1997). Therefore, the autonomy level of elderly patients and family companions is increased in the quasi-flows in comparison to the functional departments. However, the potential of flow structures is not achieved in the quasi-flows. The complexity level of the quasi-flows is of influence on the design of the structure and consequences for the autonomy level. | en_US |
| dc.identifier.uri | http://theses.ubn.ru.nl/handle/123456789/5915 | |
| dc.language.iso | en | en_US |
| dc.thesis.faculty | Faculteit der Managementwetenschappen | en_US |
| dc.thesis.specialisation | Organizational Design & Development | en_US |
| dc.thesis.studyprogramme | Master Business Administration | en_US |
| dc.thesis.type | Master | en_US |
| dc.title | A gap between System Theory and Practice in the Healthcare sector | en_US |
Files
Original bundle
1 - 1 of 1
Loading...
- Name:
- Master thesis Kim Gerdsen 4528328.pdf
- Size:
- 2.69 MB
- Format:
- Adobe Portable Document Format