The influence of job characteristics on job crafting
This master thesis is a qualitative study on the relationship between the job characteristics of consultants on job crafting. Job crafting is a bottom-up design approach in which employees proactively redesign and change certain elements of their job. The influence of four job characteristics have been studied, which are autonomy, task interdependence, task complexity, and work pressure. In job crafting literature, there are contradictory findings on how these job characteristics influence job crafting, and this study contributes to this body of literature by studying how the job characteristics of consultants influence their perceived opportunities to job craft. This study found multiple mechanisms in which the job characteristics influenced job crafting behaviour of the consultants. Moreover, the ambiguity regarding the relationship between job crafting and job characteristics that is present in job crafting literature was found in this study as well, as job characteristics could have positive as well as negative effects on the consultants’ ability to engage in job crafting. Moreover, this ambiguity showed to be hard to explain, since job crafting is also affected by other factors, such as personality traits and organizational features.
Faculteit der Managementwetenschappen