Multimodal communication and online negotiation: An ethnomethodological study of leadership and decision-making strategies in video-mediated ensembles.
| dc.contributor.advisor | Geenen, J.G. | |
| dc.contributor.advisor | Starren, M.B.P. | |
| dc.contributor.author | Afshar, S. | |
| dc.date.issued | 2021-08-24 | |
| dc.description.abstract | As soon as March 2020 hit, the vast majority of social world went online which convinced individuals to shift to videoconferencing tools. Yet, in comparison to face-to-face interaction, video-mediated communication differs from more traditional face-to-face compositions which raises questions about how online situations affect things like decision-making and leadership which are consequential to businesses, education and other domains. This study employs Multimodal Interaction Analysis (MIA) as a methodological framework and visual transcription conventions to show how individuals make decisions and reach consensus. The results suggest that leadership is enacted ‘in-the-moment’ through communicative strategies. Leadership is not an individual accomplishment but is enacted fluidly by accumulating information from teammates, reporting facts to implicitly ask for help, assigning tasks to accomplish a goal and disagreeing with interlocutors to prevent confusion. Thus, leadership and decision-making are highly dynamic and social actors exercise them democratically in their accomplishment of goal-oriented tasks. | en_US |
| dc.identifier.uri | https://theses.ubn.ru.nl/handle/123456789/11903 | |
| dc.language.iso | en | en_US |
| dc.thesis.faculty | Faculteit der Letteren | en_US |
| dc.thesis.specialisation | Language and Communication Coaching | en_US |
| dc.thesis.studyprogramme | Master Taalwetenschappen/Linguistics | en_US |
| dc.thesis.type | Master | en_US |
| dc.title | Multimodal communication and online negotiation: An ethnomethodological study of leadership and decision-making strategies in video-mediated ensembles. | en_US |
Files
Original bundle
1 - 1 of 1