Multimodal communication and online negotiation: An ethnomethodological study of leadership and decision-making strategies in video-mediated ensembles.

dc.contributor.advisorGeenen, J.G.
dc.contributor.advisorStarren, M.B.P.
dc.contributor.authorAfshar, S.
dc.date.issued2021-08-24
dc.description.abstractAs soon as March 2020 hit, the vast majority of social world went online which convinced individuals to shift to videoconferencing tools. Yet, in comparison to face-to-face interaction, video-mediated communication differs from more traditional face-to-face compositions which raises questions about how online situations affect things like decision-making and leadership which are consequential to businesses, education and other domains. This study employs Multimodal Interaction Analysis (MIA) as a methodological framework and visual transcription conventions to show how individuals make decisions and reach consensus. The results suggest that leadership is enacted ‘in-the-moment’ through communicative strategies. Leadership is not an individual accomplishment but is enacted fluidly by accumulating information from teammates, reporting facts to implicitly ask for help, assigning tasks to accomplish a goal and disagreeing with interlocutors to prevent confusion. Thus, leadership and decision-making are highly dynamic and social actors exercise them democratically in their accomplishment of goal-oriented tasks.en_US
dc.identifier.urihttps://theses.ubn.ru.nl/handle/123456789/11903
dc.language.isoenen_US
dc.thesis.facultyFaculteit der Letterenen_US
dc.thesis.specialisationLanguage and Communication Coachingen_US
dc.thesis.studyprogrammeMaster Taalwetenschappen/Linguisticsen_US
dc.thesis.typeMasteren_US
dc.titleMultimodal communication and online negotiation: An ethnomethodological study of leadership and decision-making strategies in video-mediated ensembles.en_US
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