Learning from the emergency management of the flooding in 2021 in the Netherlands and Germany

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The primary objective of this research is to look at how emergency management evolved in the Netherlands and Germany during the flood of 2021 and mainly to look at what can be improved within the emergency management systems of both countries. The ultimate aim is to create insights and formulate recommendations that can empower emergency management authorities to respond to flood events more effectively, thus augmenting the safety and well-being of their respective communities. These objectives will be pursued through an in-depth analysis of the flood event in the Netherlands and Germany in 2021. In this research, we study the preparedness phase within emergency management. The preparedness phase entails emergency response and risk communication (Karrasch et al., 2021). The emergency response process is characterized by distinct phases: hazard identification, detection, warning, withdrawal movement, shelter arrival, and reentry (Hector et al., 2013). Risk communication is conceptualized as identifying vulnerable areas and apprising individuals of associated risk probability (Baan & Klijn, 2010; Rollason et al., 2017). They include communication between organizations and communication with the public. This study analyzes the various facets of emergency response and risk communication through semi-structured interviews with key stakeholders like the waterboard, municipality, safety regions, and residents. The outcome of this study is the learned lessons based on the interviews and documents research.
Faculteit der Managementwetenschappen