Mapping the interplay of flexpertise and strategic renewal in a Dutch multinational software company using Group Model Building

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2024-07-09

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en

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In existing literature, limited knowledge is gathered on the relationship of individual expertise renewal (flexpertise) in relation to the organizational level (Baard et al., 2014; Marand & Noe, 2017). This study combines the two research fields to visualize the relationship between flexpertise and strategic renewal of an organization. Group Model Building is used to identify the relationships, a cross-impact analysis and disconfirmatory interviews have provided a sound analysis of the constructed system dynamics model. The link between the two concepts happens through a new business loop and feeds back into the flexpertise loop. Especially, the perception of need or opportunity to adapt is recognised as an important variable in the model. Moreover, the variables expertise development and support for development were categorised as leverage points by the participants. This study implies that the two research fields are related, and with that practical implications are to develop targeted interventions towards expertise development and the support in development from an organizational standpoint. Moreover, cautiousness is required from the company as the behaviour from a company standpoint, read changing corporate vision and the gap between technology and expertise have an impact on the individual flexpertise process.

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Faculteit der Managementwetenschappen