A Systems Approach on Collective Voice: Understanding the role of collective voice in the organization

Abstract

Grounded in the behavioral theory and collective voice model, I examine the effect of collective voice on organizational performance. I take a systems approach and view collective voice as a part of a system of HR practices, and examine how collective voice interacts with the other practices in the system. Results, based on a unique automated content analysis technique, revealed that there is a positive relationship between collective voice and organizational performance. Furthermore, the outcomes show a positive interaction effect between collective voice and HR practices based on the enhancing of the motivation of employees. The presented findings hold relevance for the literatures on collective voice and human resource management, inserting collective voice as an important practice within a system of HR practices.