INTEGRATING GMB AND GAMES IN LONDON’S BUILT ENVIRONMENT
A participatory research process was carried out with stakeholders in the domain of the built environment in London, U.K. The objective of the study was to improve stakeholder capacity for integrated decision-making by addressing multiple objectives of the built environment while examining the relative contributions of group model building (GMB) and simulation games to group processes. This was done in order to reduce fragmentation, or a lack of integrated planning, among London’s built environment decision makers, and to add to the understanding of how system dynamics-based simulation environments or games can be used effectively in participatory GMB process. Therefore, GMB and a simulation game were applied in an integrated process and outcomes were assessed on the basis of questionnaires, observational data and audio recordings of the sessions. The integrated process lead to improvements in participant learning, and developed shared understandings among stakeholders. This is evidence that the process was successful in reducing fragmentation. In addition, scales measuring learning and commitment were found to be higher in the game workshops than in GMB workshops, which were evaluated more positively on scales for consensus and communication. These differences are interpreted on the basis of transcribed audio data. An overall small sample size and other difficulties reduced the reliability of the results. However, the novel aspects of this design provide encouraging implications for future research regarding the contributions of games to facilitated group processes.
Faculteit der Managementwetenschappen