Community-based organizing, how to assess its performance? An overview of community-based organizing, external factors, and their influence on performance.
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2021-08-19
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en
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Hitherto, management literature falls short regarding non-financial performance assessment in profit-driven forms of organizing as well as in non-profit forms of organizing. In this research, performance assessment of community-based organizations, alongside with external pressures that influence the performance of community-based organizations, will be analyzed using a qualitative approach. This research aims to gain an increased understanding of the assessment of social value creation, environmental value creation, and economic value creation, ultimately captured as multiple value creation. Twelve diverse cases will be included in this research to capture as much of the phenomenon as possible. For community-based organizations, social value creation seems to be hard to assess, whereas environmental value creation is monitored in collaboration with external stakeholders. Regarding the external pressures that influence the performance of community-based organizations, the influence of network structure, organizational capacity, governance, strategy, and pre-existing conditions was most prevalent on the performance of community-based organizations. Surprisingly, motivation did not seem to influence the performance of community-based organizations.
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Faculteit der Managementwetenschappen