The role of stakeholder participation processes in the Bus Rapid Transit systems in Noord-Brabant, Utrecht and Gelderland
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2025-08-17
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en
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This research explores the role of stakeholder participation in the planning and implementation of the Bus Rapid Transit (BRT) system in Noord-Brabant, Utrecht and Gelderland. BRT is a high-quality and high-frequency bus system that combines reliable travel times, high corridor capacity, and passenger comfort. The system is flexible to implement, and stakeholders should be involved during the development of BRT. The thesis aims to provide an overview of the stakeholders involved in the implementation process of BRT. This study employs a qualitative case study approach using desk research and semi-structured interviews. The power-interest matrix and Institutional Analysis and Development (IAD) framework are used to assess stakeholder participation processes. Findings reveal how different type of rules-in-use, boundary, position, choice, information, and aggregation rules, shape the action arena which is defined as the BRT implementation process. This thesis contributes academically by demonstrating how the frameworks can be used to explain the complex BRT implementation process. Practically, it provides insights for policymakers by comparing the three cases, showing similarities and differences in the stakeholder involvement.
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Faculteit der Managementwetenschappen