The Influence of Technical and Behavioral Characteristics on Response Procedures for Cyber Security Incidents

Abstract

Cyber security issues are topical and threaten ICT progress. In December 2019, Maastricht University was startled by a serious cyber crime on their Windows systems and backup services. Such incidents can be prevented in the future by means of a targeted analysis of the attack. However, scientists agree that security incidents will continue to occur, highlighting the importance of incident response. The response to cyber security incidents must be structurally addressed in extensive processes and procedures with a significant impact on security. This thesis lays the foundation for meeting these conditions as an organization. Two scientific literature studies on technical and behavioral characteristics of cyber security incident response procedures, composed with an analytical projection of this theory on the incident at Maastricht University, form the basis of my thesis.