E-participation in Bandung, Indonesia: The influence of an online participation tool (SIPD) on the social acceptance of urban planning policies
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2024-11-29
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en
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Text (no picture): In the last decades, the development of ICT services provided the rise of online participation in policy making. Although this shift towards a form of e-government has a considerable influence on the relationship between government and civil society, existing research sticks to explaining issues of accessibility in the process. Therefore, it is needed to provide a clear description of e-participation and the accompanied social acceptance. This to show the effectiveness of an online tool and to list conditions that can benefit social acceptance in policy making. To accomplish this, a case study of the online participative SIPD-tool was conducted in Bandung, Indonesia. The main research question is: ββTo what extent can e-participation enhance social acceptance of development planning in Bandung?ββ. The research was conducted with the help of Institut Teknologi Nasional Bandung (ITENAS). The results showed a substantial difference between theory and practice. The involved stakeholders had diverse opinions about the effectiveness of the tool and the effect on social acceptance. However, stakeholders all agreed that social acceptance is limited by lack of monitoring, communication and coordination. To effectively enhance social acceptance substantial reforms are needed in the participatory process and the broader institutional context in which it operates.
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Faculteit der Managementwetenschappen