Work inclusion of migrant women in low-skilled labor organizations. Gender, ethnicity and migrant status and feelings of work inclusions of Latin-American migrant women in cleaning companies

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The broad literature on diversity in organizations pointed out to the need on how to make diversity effective. Work inclusion appeared to be the key to make diversity work, besides a matter of social justice. This research has deepened into the knowledge on work inclusion within the theoretical framework of feelings of uniqueness and belongingness in low skilled labor organizations. This research is relevant because much of the literature on work inclusion has been focused on high skilled labor organizations, with few exceptions. In addition, this research has explored feelings and perceptions of the diverse workforce themselves on work inclusion. This research has aimed to find out in what way do migrant women feel included or excluded at work. Both sets of indicators –work related and relational- proved to be suitable to study work inclusion in low skilled labor organizations. Work-related indicators showed how precarious conditions of the respondents curbed their feelings for work inclusion, and relational indicators showed that when it comes to interactions and communication the respondents had more opportunities to feel included. Overall, Latin-American migrant women feel low uniqueness and low belongingness, although unpacking their feelings with the indicators as a tool, showed that there are some opportunities for agency and for inclusion in low skilled labor organizations, although these opportunities were not facilitated by the organizations.
Faculteit der Managementwetenschappen