The Open Museum - A research on inclusion policy in Dutch museums for ancient, modern, and contemporary art.

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This thesis focuses on the social change of museums and examines how museums aim to transform into community-based and inclusive museum practices in the Netherlands. This study investigates how these museums shape their inclusive practices, aspire more attention to the visitor's experience, and develop inclusive programs. Three Dutch museums for ancient, modern, and contemporary art have been analysed to investigate the development of inclusion policy in the museological field of the Netherlands. The museums included in this study are the Kröller-Müller Museum, and the Noordbrabantsmuseum. These museums have been researched through the qualitative research methodology by conducting interviews. Thereafter, these interviews were analysed according to a label coding method. The interview participants are members of the policy staff of the museums, specializing in topics such as inclusion, audience reach, education, and museum conservation. Furthermore, the interview guide includes theoretical concepts obtained out of the theoretical framework. The theories of Jennie Morgan, Anna Elffers and Emilie Sitzia, Henrik Lübker, and Adele Chynoweth et al. have been used to analyse and interpret the gathered data. Based on the outcomes of the data analysis this study argues that museums retain non-inclusive practices as long as they decide how visitors need to experience and conceive a museum visit. To become more inclusive practices, this study suggests that by using co-creation, museums can involve and represent a diverse audience in the museum.
Faculteit der Letteren