Multiple institutional logics in Dutch museums: the process of hybridity

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2018-08-28
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en
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Institutions play a major role in many organizational matters. So do institutional logics that are embedded in these institutions. Institutional logics can be defined as “a socially constructed set of materials, practices and assumptions, values and believes that shape cognition and behavior.” In many organizations more than one type of logics is present. This phenomenon is called hybridity. Literature about hybridity primarily concerns implications of the occurrence of multiple institutional logics, but does not reveal much about the process that shapes it. This research has shed light on this process by investigating it in the context of Dutch museums and answering the central research question: How is the process of hybridity constituted in Dutch museums? After having conducted many small case studies and having interviewed various field experts it seemed most appropriate to create two process models to describe and explain the process of hybridity. One is about the actual process of hybridity and contains three process steps: (dis)confirmation of logics, change of logics and perceiving changes of logics. This model is derived from an observed rise of market and professional logics at the expense of a third not yet clearly defined kind of logics: hobby logics. The other model is about organizational change. Organizational change seemed to have shaped the process of hybridity and vice versa. Museums have gone through many changes that have shaped institutional logics and logics have contributed to organizational change. Thus, a new perspective on the process of hybridity is created in which hybridity is inseparably related to organizational change.
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Faculteit der Managementwetenschappen