Social influence of multiple actors on users and non-users in a hospital environment Adopting a multi-actor perspective in technology acceptance
Keywords
Loading...
Authors
Issue Date
2017-10-23
Language
en
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
Within organizational contexts, the topic of technology acceptance was studied many times already, and some might view it as an over-researched area. Although, many things could still be improved. A much debated question is whether social influence should be integrated into technology acceptance or not. Previous technology acceptance studies have not dealt with users and non-users in one model. Where adoption literature already explored a multi-actor perspective, much less is known about those effects in technology acceptance. Also, very little is known about bandwagon effects which are already examined in diffusion theory. This study attempted to solve the previous mentioned issues. A sample of n = 70 caregivers was used who were retrieved from a Dutch hospital environment. The results of this sample were analyzed with confirmatory factor analysis, multiple regression, and logistic regression. The results showed some significant differences between the intention to use a system and the actual use of the system. Another important finding was that positive social influence is a condition for studies which want to research technology acceptance in a hospital environment. Despite multiple significant correlations for multi-actor influences and positive social influences, no multi-actor effect was found in this study. These findings suggested that managers should not blindly implement an information system but should carefully decide if an information system is useful in its environment and its function. Also, managers might focus more on convincing people with positive social influence to intend to use the system.
Description
Citation
Supervisor
Faculty
Faculteit der Managementwetenschappen