PERSPECTIVES ON CONDITIONS REGARDING PROFESSIONAL WORK. A case study on the perspectives present in one organization on the conditions nurses need to
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2018-08-28
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en
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The pressure to give account for decisions and actions made by professionals has been growing over the past years (Vriens, Vosselman & Gross, 2016; O’Neill, 2002; Banks, 2004). Two forms of accountability that are in place, but criticized often, are narrative and calculative accountability. A new form of accountability is proposed by Vriens et al. (2016): the conditional approach. This is a theoretical approach in which conditions are seen as important in order for professionals to work according to the values of professional work. This approach lacks, among other things, the notion that different parties are present in the accountability process. This research has investigated how different parties in a healthcare organization perceive the conditions of the conditional approach. Different parties, such as managers, doctors and nurses were interviewed to find out how they perceive the conditions for a professional, in this case a nurse. This research has extended the conditional approach in several ways: (1) adding empirical data to a theoretical approach, (2) showing interpretations and additions to the conditions, (3) adding the perspective of Emanuel and Emanuel (1996) that different relationships may have different forms of accountability.
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Faculteit der Managementwetenschappen