The principal and the executive: improving the relationship between municipalities, and theatres and concert halls : A mixed methods approach
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2016-11-22
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en
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Abstract
The purpose of this thesis is to identify possible barriers within the relationship between
municipalities, and theatre and concert halls [TCHs], resulting in recommendations to improve this
relationship. The thesis describes the general characteristics and development of the relationship
between municipalities and TCHs. To assess the relationship between municipalities and TCHs two
theoretical models are used: the principal-agent and principal-steward theory. For the relationship to
be well-functioning it is important that both parties choose the same type of relationship, either a
principal-agent relationship or a principal-steward relationship. However, if the two parties choose a
different type of relationship this leads to negative consequences. The choice each party makes for the
relationship is based on three mechanisms, consisting of one or multiple sub-mechanisms. These
mechanisms need to be aligned with the type of chosen relationship; otherwise a shift in the chosen
relationship may occur. The relationship and presence of (sub) barriers are examined with a mixed
methods design, consisting of a survey and semi-structured interviews. To analyse the survey results
several methods are used, such as factor analysis, ordinal logistic regression, and the Kruskall-Wallis
test. The results demonstrate that municipalities and TCHs are generally content with the relationship.
Most relationships are an intermediate between a combined relationship (consisting of both principalagent
and principal-steward characteristics) and the principal-steward relationship; the principal-agent
relationship rarely exists. Nevertheless, based on the results of both the survey and the interviews
there is scope for improvement in the relationship. To improve the relationship, municipalities and
TCHs in general need to discuss their expectations of the relationship, and the uniformity of the
municipality needs to be improved. Moreover, the implementation of more principal-steward
monitoring instruments should be considered. Furthermore, municipalities should discuss with TCHs
how they perceive all sub mechanisms as they differ significantly in their perception. As far as the
type of relationship is concerned, principal-agent relationships should improve their communication,
the uniformity in the municipality and formalise their communication. Combined relationships should
discuss their perception of the relationship and the belonging characteristics and consider
implementing more principal-steward monitoring instruments. Principal-steward relationships should
implement more principal-steward monitoring instruments. In general municipalities and TCHs
should improve their knowledge and understanding of the other party and show appreciation and trust
towards each other, to create a better relationship.
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Faculteit der Managementwetenschappen