The role of language sharedness and visibility on communicative success in computer-mediated communication.

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2022-01-26

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en

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In our modern day and age, we gain more and more methods and tools to communicate with one other. Face-to-face dialogue is no longer our sole communication channel. With the arrival of the recent COVID-19 pandemic, the physical distance with our conversation partners rises. Therefore, understanding of the effects of visibility and language on communication becomes more important. In order to gain insight on the degree in which visibility and language sharedness affect communicative success, this study performed an experiment with 34 Dutch and German participants in a communication-oriented ‘find the differences’-task. They were distributed across four different conditions (shared first language with visibility, different first language with visibility, shared first language without visibility, different first language without visibility). The pairs were tasked to identify differences in a diapix. Visibility only affected likeability for pairs with a shared language. Participants that shared a first language liked their partner more when he/she was not visible. Visibility and language sharedness did not affect perceived communicative success. Some positive correlation was found between likeability, solidarity and communicative success rating, amplifying evidence from previous research.

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Faculteit der Letteren