The dilemma of hybrid working A study on the organisation of hybrid working as emerged in the Covid-19 pandemic
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2022-08-31
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en
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The Covid-19 pandemic forced organisations and their members to work entirely from home. At the starting point of the post-Covid-19 period, organisations and their members suddenly had to implement a combination of both working from home and working at the organisations location – hybrid working. In this study, the implications of hybrid working from an organisational design perspective are explored, by investigating the experiences of organisational members, managers and employees, on hybrid working. In the theoretical framework three hybrid organisational theories are reviewed to provide insights on the organisation of hybrid working. Operationalisation and data acquisition is approached by triangulation, via interviews and an internal and external document analysis. The study reveals that hybrid working provides organisational members more flexibility and opportunities in organising their own work. This study, contributes to literature, and provides several insights and recommendations to organisations and their members on the organisation of hybrid working. The contribution to theory focuses on the expansion of dilemma reasoning and hybridity in organisational science.
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Faculteit der Managementwetenschappen