The perceived effects of ICTs on employees´ job demands and job resources
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2019-08-26
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en
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Research regarding positive and negative effects of ICTs on employees´ health is still in its infancy and thus needs further investigation. Perceived ICT job demands and perceived ICT job resources do affect employees´ health through increasing or decreasing perceived employees´ strain. However, perceived ICT job demands and especially perceived ICT job resources have only occasionally been assessed before and researchers agree that they are not complete and need to be extended. Consequently, the Master thesis´ research´s aim was to assess formerly identified perceived ICT job demands and perceived ICT job resources, as well as new perceived ICT job demands and perceived ICT job resources in a new, not yet investigated context. For this purpose a qualitative research design has been chosen. Eight semi-structured interviews as well as a document analysis and a follow- up email were conducted. The results of the Master thesis´ research indicate that the majority of the formerly assessed perceived ICT job demands are (partially) disconfirmed while all perceived ICT job resources were (partially) confirmed. Additionally, the Master thesis´ research found three new perceived ICT job resources, namely “Storing and saving”, “Voice”, and “Increased employability”, but no new perceived ICT job demands.
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Faculteit der Managementwetenschappen