The Relation Between Employee Satisfaction and Happiness at Work and The Moderating Roles of Work Pressure and Intrinsic Motivation

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Positive emotions, and specifically happiness, are a prominent topic in organisations these days. Employees want to feel good and in control of their work. Organisational management wants to improve job performance, increase productivity, and decrease sick-leaves and turnover rates. All of these outcomes have been linked to happy employees, so both employees and organisations can benefit from happiness at work. Happiness at work has been linked to employee satisfaction, but also other work-related factor might influence happiness and the relation between happiness at work and employee satisfaction. This study investigates the relation between employee satisfaction and happiness at work, and whether this relation is moderated by work pressure and intrinsic motivation. A cross-sectional study was conducted, and data was gathered using an online self-report questionnaire. A hierarchical regression analysis was performed among 92 employees (50 males and 42 females; Mage = 43.49, SD = 12.58), of client firms of a Dutch consultancy firm. The results confirm that employee satisfaction is related to happiness at work. Neither work pressure or intrinsic motivation moderates the relation between employee satisfaction and happiness at work. However, intrinsic motivation relates to happiness at work. These findings highlight that, in order to optimize happiness at work, factors as employee satisfaction and intrinsic motivation are important. In addition to happiness at work, organisations should consider ways to stimulate these factors too. Keywords: happiness at work, employee satisfaction, work pressure, intrinsic motivation
Faculteit der Sociale Wetenschappen