Safety compliance and occurrence reporting in glider pilots in the Netherlands: Using self determination theory and the norm activation model to encourage reportin
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2022-07-09
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en
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Abstract
Reporting incidents is an important factor of safety culture in aviation, as it allows the Dutch
government to analyze trends in occurrences in order to keep the sector well informed.
However, while operators of commercial aviation are consistent in reporting incidents,
general aviation (GA) operators do not report all incidents. Previous research has been
conducted to investigate the barriers pilots face to reporting incidents, and found reactance,
skepticism, and perceived capability (PC) to be significant predictors of reporting. This
research aims to build on this knowledge to investigate a driver for reporting using the glider
sector as a pilot study. This intervention used the Self-Determination Theory and Norm
Activation Model to develop an informational video to encourage members of the glider
sector to report incidents. Self-affirmation theory is also used in attempts to reduce reactance
during the intervention. The results show that while skepticism, and PC are significant
predictors of general intention to submit reports, reactance is not a significant predictor, and
only skepticism is a predictor of pilot’s intention to share reports with the government. The
results also show that the informational video did not significantly reduce skepticism or
increase intention, and the self-affirmation task did not significantly reduce reactance. Future
research can explore the effectiveness of other intervention mediums such as workshops or
meetings.
Keywords: Safety compliance, aviation, self-determination theory, norm-activation
model, behaviour change
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Faculteit der Sociale Wetenschappen