SHAPING THE FUTURE OF WORK: TELEWORKING UNDER A VARYING STRUCTURE

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2025-06-27

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en

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Telework adoption has increased globally, with the COVID-19 pandemic further accelerating its prevalence. In the Netherlands, over 50% of the employed workforce now engages in telework. While telework intensity is frequently linked to employee wellbeing via the Job Demands-Resources (JD-R) model, its effects are multifaceted and potentially shaped by contextual factors. This study examines both the direct effects of telework intensity on job demands and job resources, and the moderating role of organizational structure as a contextual factor in these relationships, including the effect of structure parameters: functional concentration, specialization, centralization, and formalization. Using data from the 2025 Telework Research survey among Dutch employees with recent teleworking experience, multiple regression analyses with interaction effects were performed. Findings reveal that telework intensity directly relates to reduced job demands and increased social and structural job resources. Moreover, organizational structure significantly moderates these effects. Contrary to expectations, higher values of structure parameters strengthen – rather than weaken – the positive impact of telework intensity. More bureaucratic organizations may thus amplify the beneficial effects of intensity on employee wellbeing, highlighting the importance of organizational structure as a contextual variable.

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Faculteit der Managementwetenschappen