In the eye of the beholder? Exploring involvement mechanisms through Open Strategy
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2025-07-10
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en
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This research explores the role of citizen involvement within Dutch Open Strategy infrastructure projects. Although citizens are an important involved actor in such projects, they remain currently overlooked. Based on both the Open Strategy and the public administration literature, we can describe three involvement mechanisms: Participation, inclusion and transparency. Their separability remains, however, debatable in the literature, which calls for an inductive research approach, to deal with this uncertainty. Following the Gioia approach, we identified seven aggerate dimension. Next, the dimensions were, in addition to the Gioia approach, linked to the three involvement mechanisms. The findings show that participation, inclusion and transparency cannot be seen as separate mechanisms. Transparency can function as catalysis for trust, which can be seen as important condition for fruitful participation and inclusion. Another finding is the intertwined relation between inclusion and participation. While the theory creates a dividing between these two mechanisms, it remained in the case in the eye of the beholder whether there was participation or inclusion.
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Faculteit der Managementwetenschappen