Control – Contract – Trust Nexus at the Radboud University Nijmegen
This paper aims on investigating the relationship between trust, contracts and control in an intra-organizational relationship at the Radboud University. From a rational perspective, that is provided by the current literature, control, contracts and trust in the intrafirm relationship are examined. Specifically, this research consists of a case study, which focuses on the relationship between the Faculty of Social Sciences and the ICT provider (ICT Service Centre) of the Radboud University Nijmegen. In the results of this study, the exact situation, regarding this specific relationship, is diagnosed, and possible improvements for this relationship are provided.
Faculteit der Managementwetenschappen