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Browse by Supervisor "Morano, L.A."
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(2021-07-07)Master Communicatie- en informatiewetenschappenAccounts are often utilised to explain the untoward behaviour of an individual. However, accounts are also used by companies to explain an organisational crisis. It is essential for a company to use an adequate crisis ... -
(2021-08-24)Master Communicatie- en informatiewetenschappenIn het huidige onderzoek wordt de volgende onderzoeksvraag beantwoord: “In hoeverre leidt een pro-sociale advertentie die een overeenkomende stemming heeft met die van de ontvanger tot betere evaluaties van de advertentie ... -
(2021-06-07)Bachelor Communicatie- en InformatiewetenschappenGlobalization in the whole world has led to the need of using English as a lingua franca, and thus the number of non-native speakers of English has increased. International companies now can recruit international talents ...
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(2021-07-07)Master Communicatie- en informatiewetenschappenWhen a service failure happens, companies need a suitable service recovery strategy to return to a state of customer satisfaction. One possible service recovery action is providing an account for the untoward event. By ...
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